AI Review Management
AI review management means the entire review workflow — monitoring, responding, and tracking — is handled by artificial intelligence. Reviewly connects to your Google Business Profile, watches for new reviews, and writes replies that reference the specific details each customer mentioned.
You stay in control. Every AI-drafted response goes through your approval before posting. Or turn on auto-post if you want it fully hands-off.
Let AI Manage Your Reviews
What AI Handles
- Detection: Checks your Google profile for new reviews every few hours
- Analysis: Reads the review text and star rating, determines sentiment
- Response: Writes a personalized reply using your tone preferences
- Posting: Sends the approved response directly to Google
- Tracking: Logs response times, rates, and rating trends
Why AI Instead of Templates
Templates send the same response to every customer. Customers notice. “Thank you for your feedback” on every reply looks lazy.
AI reads each review individually. If someone compliments your barista by name, the reply mentions the barista. If someone complains about parking, the reply addresses parking. Every response is different because every review is different.
Plans
Starter plan at $29/mo includes 1 location and 50 AI responses per month. Pro at $79/mo adds unlimited locations, unlimited responses, auto-post, analytics, and custom brand voice. Save 20% with annual billing.
Let AI Manage Your Reviews