AI Review Responder

An AI review responder reads each customer review and writes a reply that sounds human. Reviewly is built specifically for review responses — not a general AI tool with review templates bolted on. It picks up on what the customer mentioned and works those details into the reply.

Connect your Google Business Profile and Reviewly responds to reviews automatically. Or paste reviews manually and get replies in 10 seconds. Either way, every response is unique.

How It Reads Reviews

The AI analyzes three things in every review:

• Sentiment: Positive, negative, or mixed based on rating and language
• Specifics: Names, services, products, or experiences mentioned
• Tone: Matches your preference — professional, friendly, or casual

Templates vs AI

Template-based responders use the same handful of replies for every review. Customers see through it immediately. “Thank you for your feedback” on 50 reviews in a row looks automated because it is.

An AI review responder writes a new reply for every review. Two 5-star reviews about the same restaurant get two different responses because the customers said different things.

Pricing

Free plan includes 5 manual responses per month. Starter at $29/mo adds auto-monitoring for 1 location with 50 AI responses. Pro at $79/mo gives unlimited locations, unlimited responses, auto-post, and analytics. Annual billing saves 20%.